Terms of Service

Krute is an AI-powered Workforce Intelligence Platform that connects verified employers with Strategic, Workforce and Digital talent across Malaysia.

Krute provides software and technology services to facilitate recruitment but does not become a party to any employment agreement between employers and candidates.

You may use Krute only if:

• You are at least 21 years old or legally permitted to work under applicable laws.
• You provide accurate and complete information.
• You are legally authorised to represent your organisation (for employer accounts).

Krute reserves the right to suspend or terminate accounts that provide false or misleading information.

Employers must register and complete Krute's verification process before accessing candidate information.

Employers agree to:

• Provide accurate company information.
• Use Krute solely for legitimate recruitment purposes.
• Maintain the confidentiality of account credentials.
• Comply with all applicable employment, labour and immigration laws.

Krute reserves the right to reject or revoke employer verification at its sole discretion.

Candidates are responsible for ensuring that all submitted information is accurate, current and truthful.

Candidates agree not to:

• Submit false qualifications or certifications.
• Impersonate another individual.
• Misrepresent employment history.
• Upload unlawful or offensive content.

Krute may suspend or remove accounts that violate these Terms.

Krute may conduct verification processes, including but not limited to:

• Identity verification
• Employment verification
• Professional qualification verification
• Certification verification
• Skills assessment

Verification does not constitute a guarantee of a candidate's suitability or future job performance.

Krute uses artificial intelligence to recommend suitable candidates based on factors such as:

• Skills
• Experience
• Qualifications
• Industry
• Availability
• Job requirements

AI-generated recommendations are intended as decision-support tools only.

Employers remain solely responsible for conducting interviews, reference checks and final hiring decisions.

Candidate profiles are displayed anonymously until unlocked by verified employers.

Personal contact information remains confidential until access has been purchased through the platform.

Employers agree not to attempt to identify candidates through external means before unlocking profiles.

Krute operates on a Pay-Per-Match pricing model and a job posting fee. All fees are non-refundable unless otherwise required by applicable law.

Krute reserves the right to revise pricing with reasonable notice.

For Digital talent engagements: Krute facilitates project introductions. Employers and freelancers remain responsible for project scope, payments, deliverables, intellectual property, taxes and contractual obligations. Krute is not responsible for disputes arising from project execution.

Where employers recruit foreign workers through Krute:

• Employers are solely responsible for obtaining valid work permits, employment passes, immigration approvals and regulatory clearances.
• Krute does not guarantee permit approvals or immigration outcomes.
• Employers must comply with all applicable Malaysian laws and regulations relating to foreign worker employment.

All content, software, AI models, algorithms, trademarks, logos, graphics and platform features are the exclusive property of Krute.

Users may not:

• Copy
• Reverse engineer
• Modify
• Redistribute
• Sell
• Reproduce
• Exploit

any part of the Krute platform without prior written permission.

Users must not:

• Submit fraudulent information.
• Circumvent platform fees.
• Harvest candidate data.
• Use automated bots without permission.
• Upload malicious software.
• Interfere with platform operations.
• Violate applicable laws.

Krute reserves the right to suspend offending accounts immediately.

When an employer unlocks a candidate profile:

• Payment is deemed final.
• Candidate information becomes available immediately.
• Candidate availability cannot be guaranteed.
• Krute does not guarantee successful hiring.

Employers are responsible for:

• Conducting interviews.
• Performing reference checks.
• Verifying candidate suitability.
• Negotiating employment terms.
• Ensuring compliance with employment legislation.

Krute does not act as an employer of any candidate.

Candidates remain responsible for:

• Accuracy of submitted information.
• Maintaining updated profiles.
• Responding professionally to employers.
• Complying with employment agreements.

Krute strives to maintain uninterrupted platform availability but does not guarantee continuous operation.

We may suspend or modify services for:

• Maintenance
• Security updates
• Infrastructure improvements
• System upgrades

without prior notice.

Krute provides its platform on an "as is" and "as available" basis. We do not warrant:

• Employment success
• Candidate suitability
• Hiring outcomes
• Continuous platform availability
• Error-free operation

To the fullest extent permitted by law, Krute shall not be liable for:

• Loss of profits
• Business interruption
• Recruitment delays
• Employment disputes
• Candidate misconduct
• Employer misconduct
• Indirect or consequential damages

Krute's total liability shall not exceed the fees paid by the user to Krute during the preceding twelve (12) months.

Users agree to indemnify and hold harmless Krute, its directors, employees, affiliates, and partners from any claims, damages, liabilities, losses or expenses arising from:

• Breach of these Terms.
• Misuse of the platform.
• Violation of applicable laws.
• Employment disputes between employers and candidates.

Krute may suspend or terminate accounts that:

• Violate these Terms.
• Submit fraudulent information.
• Abuse the platform.
• Engage in unlawful activities.
• Attempt to bypass platform fees.

Termination does not relieve users of outstanding payment obligations.

Use of Krute is also governed by our Privacy Policy, which explains how personal information is collected, used, and protected.

These Terms shall be governed by and construed in accordance with the laws of Malaysia.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

Krute may update these Terms from time to time.

Revised Terms become effective upon publication on www.krute.com.my. Continued use of the platform constitutes acceptance of the updated Terms.

For enquiries regarding these Terms, please contact:

Krute - Workforce Intelligence for Industrial Enterprises

Website: https://www.krute.com.my

Email: jobs@krute.com.my